Have a question?

Call us at
1-800-836-4080 (toll-free).

Privacy Policy


Bioventus LLC. (“Bioventus”) respects your privacy. We strive to provide the best possible service while respecting the confidentiality of your information. It is important for you to know Bioventus’ Website Privacy Policy before accessing or using Bioventus’ website www.exogen.com (the “Website”). This Website Privacy Policy outlines the types of information we may receive or collect when you use the Website, as well as some of the methods we use to safeguard your personal information.

By accessing and using the Website, you agree to be bound by the following Terms & Conditions of Use, including without limitation, this Website Privacy Policy, and you agree to the collection and use of information as outlined in the Website Privacy Policy. If you do not agree, you are not permitted to use the Website or any of the content, services, images, graphics, products or representations available on or accessible through the Website. 

Collection of Personal Information. Bioventus collects personal information in order to understand your specific needs to serve you better, to optimize the Website, to generate more relevant Website content based on visitor use patterns, to respond to your specific inquiries, and to generate promotional materials. Personal information is information about you that is personally identifiable, such as your name, address, email address, or phone number. Bioventus may use cookies and other technologies to enhance your online experience and to learn how you use our website. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. Bioventus’ servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type, and the date and time of your visit. 

Children May Not Divulge Personal Information. Individuals who are under thirteen (13) years of age are not permitted to use the Website. Bioventus does not knowingly collect or use any information from individuals under thirteen (13) years of age.

Use of Personal Information. Bioventus uses personal information in order to understand your specific needs to serve you better. For example, Bioventus may use your personal information to optimize the Website, to generate more relevant Website content based on visitor use patterns, to communicate with you about products and services, and to generate promotional materials. Your information may be aggregated with other clients’ information to understand how our products are used to help make them better.

Sharing of Personal Information. Bioventus will not sell, rent, or lease your personal information to third parties. Bioventus may share personal information with companies working on our behalf and Bioventus-owned business entities for the purposes detailed above. In such a case, Bioventus requires those companies or entities to adhere to privacy and security standards at least as restrictive as this Website Privacy Policy. 

Bioventus will comply with a request to provide your personal information to a third party made pursuant to state or federal law or regulation, subpoena, court order, or legal process. Additionally, Bioventus may disclose personal information to the extent necessary to (a) detect, prevent, or otherwise address suspected fraud, security or technical issues; (b) prevent, remedy, or enforce the Website Terms & Conditions of Use; or (c) protect against harm to the rights, property or safety of Bioventus, its users or the general public. 

Linked Sites Not Covered. There may be links on the Website that allow you to leave the Website and to visit other websites. The privacy policies on linked websites, including other Bioventus websites, may differ from this Website Privacy Policy. Any personal information you choose to provide to or that is collected by such other websites is not in any way covered by this Website Privacy Policy. We recommend that you review each linked website’s privacy policy before providing any personal information. Bioventus is not responsible for the privacy policies, practices or content of other websites, including linked websites, that you may visit. 

Our Commitment to Data Security. Bioventus values your trust and is committed to keeping your information secure. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, Bioventus utilizes industry standard physical, technical, and administrative procedures to safeguard any personal information. 

Changes to this Policy. Bioventus reserves the right to modify this Website Privacy Policy at any time, in its sole discretion, with or without notice. All modifications to this Website Privacy Policy will be effective immediately upon posting of the modifications on the Website. You agree to check this webpage each time you access the Website to become aware of any changes. By continuing to access the Website, you agree to be bound by these modifications to this Website Privacy Policy. 

Contact Information. Please contact us with any questions or concerns regarding this Website Privacy Policy at CTServicesCenter@bioventusglobal.com. Alternatively, you may call or write us at: 

Bioventus LLC
4721 Emperor Blvd., Suite 100
Durham, NC 27703

Phone: 919-474-6700

Revision Date. This Website Privacy Policy was last revised on September 17, 2012. 

  • High treatment
  • +
  • Proven clinical
  • > >
  • Successful fracture
    healing outcomes